Google’s 1 year-old social networking site more popular than Facebook with consumers more satisfied, says new survey.
Who cares if Facebook is bigger?
A survey conducted by Foresee finds that consumers are more satisfied with Google Plus than users with Facebook citing the lowest satisfaction rating of Facebook to date.
According to the survey, 61 on a 100 score was obtained by Facebook, down from its 66 score last year and 64 in 2010. Meanwhile, Google Plus or Google+ debuts with a high satisfaction rating of 78 out of 100.
Google Plus was launched last year, and became the first successful social networking service of the search engine giant following Google Buzz and Google Wave flops. To lure customers, Google Plus is a default app in Google’s popular mobile platform, Android.
Meanwhile, Facebook offers its own apps for Android and iPhone, and similar to its native web browser site, customers are not happy with the service. In Google Play Store, Android’s application market place, Facebook scores three and a half star general rating with a popular comment saying that the app “is confusing and worthless.”
Meanwhile, Google’s social network shows strength in mobile. According to Google’s SVP for Engineering, Vic Gundotra, more users access Google Plus using their mobile devices. Last month, the search giant launched a new app for the iPhone, iPad and a slew of Android devices.